Sphinx Wine Bar Restaurant | Terms & Privacy Policy
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About this policy

Sphinx Wine Bar Restaurant is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when:

  • you use our website https://www.sphinxwinerestaurant.com.
  • you make a booking on our website.
  • you make enquiries on our website.

Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.
By providing your personal data, you agree that we can use your personal data in accordance with this policy.
Ensure you understand this policy in its entirety and take your time to read it.

Who are we?

Sphinx Wine Bar Restaurant is a restaurant/venue based in Oia, Santorini.
Our exact location can be found here https://www.sphinxwinerestaurant.com/contact-us/

How do we collect information from you?

We collect information from you:

  • when you make a booking.
  • make an enquiry.

What type of information is collected from you?

You may be asked to submit personal information about yourself when you make a booking. We will collect this information so we can fulfill your booking request and you may dine at our venue.

When you make a booking:

Sphinx Wine Bar Restaurant collects information such as:

  • name
  • e-mail address (used for booking confirmation and post-dining feedback emails)
  • billing information taken for deposits (A third-party payment processor is used. Our restaurant does not retain credit card information or bank account details)
  • telephone number
  • company name
  • dietary requests and more

How is your information used?

Our use of your personal data will always have a lawful basis, either because it is necessary to complete a booking, because you have consented to our use of your personal data, or because it is in our legitimate interests.

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • Send you service emails (booking confirmation and post-dining feedback).
  • Improve our products and services.
  • We may use the information to customise the website according to your interests.

Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf.  For example third-party payment processors (EUROBANK). Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

How and where do we store data?

We only keep your personal data for as long as we need to (INSERT RETENTION PERIOD HERE ONCE YOU HAVE AGREED THIS PERIOD) in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience.

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes:

  • Performance and analytics: cookies help us analyse how the services are being accessed and used, and enable us to track the performance of the services. For example, we use cookies to determine if you viewed a specific page. This helps us provide you with information that you find interesting. We also use cookies to provide insights regarding your End Users and your sites’ performance, such as page views, conversion rates, device information, visitor IP addresses, and referral sites.
  • Third Parties: Third Party services may use cookies to help you sign into their services from our services. We also may use third-party cookies, such as Google Analytics, to assist with analysing performance. Any third party cookie usage is governed by the privacy policy of the third party placing the cookie.
  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

Changes to this statement

Sphinx Wine Bar Restaurant will occasionally update this Privacy Policy to reflect company and customer feedback. Sphinx Wine Bar Restaurant encourages you to periodically review this statement to be informed of how Sphinx Wine Bar Restaurant is protecting your information. This policy was last updated in June 2019.

Contact Information

Sphinx Wine Bar Restaurant welcomes your comments regarding this Privacy Policy. If you believe that Sphinx Wine Bar Restaurant has not adhered to this Privacy Policy, please contact Sphinx Wine Bar Restaurant at info@sphinxwinerestaurant.com. We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.

Welcome in our restaurant

Our first concern is that you feel relaxed and safe while enjoying your evening in our property.


General information:


  • The restaurant operates daily from 18.00 to 01.00
  • Smoking (including electronic tobacco products) is not allowed indoors
  • Dress code is elegant smart casual
  • All credit/debit cards are accepted, except AMEX
  • Prices and menus are subject to change without notice.

COVID-19:


We strictly comply with the Greek Governments protocols regarding COVID-19.

  • The maximum number of guests allowed per table is 4.  For reservations of over 4 people, the seating will take place in more than one table.
  • A temporary operation timetable has been applied from 18.00 to midnight
  • A certified disinfection procedure for COVID-19 has already taken place in the entire facility, and it keeps taking place on a monthly basis.
  • Throughout the day,  we regularly clean and disinfect all surfaces touched by our staff and / or guests, like POS machines, doors, knobs, tables, chairs etc
  • Every guest is offered a personal alcohol - based hand sanitiser. Furthermore bigger sanitisers are accessible at all premises of the restaurant.
  • Our staff is getting a Covid - test once a week and each one’s temperature is tested before entering the restaurant. All wear masks and the kitchen staff is wearing masks and gloves as well.

Reservations:


  • We accept reservations up to 60 days in advance both via phone +30 22860 71450 and via our website using this form herewith. 
  • Please inform us about any allergies or nutritional problems by filling out the “Dietary Restrictions" field in the next step 
  • For the confirmation of your booking a deposit of 30E per person has to be paid in advance online through credit or debit card.
  • In case you are unable to honour this reservation or you want to adjust the number of guests you are kindly requested to notify us either via phone [+30 22860 71450] or  via email [info@sphinxwinerestaurant.com] by no later than 48 hours prior to your reservation time. Unless given prior notification of lateness, reservations will be held for 20 minutes before being released for walk-ins.
  • No-show or untimely cancellation (less than 48 hours before arrival time) will result in a charge of 30 Euros per person on your credit or debit card.
  • The amount charged on the credit or debit card is deducted from the total cost of your dinner .